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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Plus: PRX expands, WNYC shuffles, NPR stagnates, Dirty John adapts, Macmillan strategizes, and Gimlet parties.
“The news can be pretty divisive, especially in an election year like the one we’re having now. So how do you create spaces where people can find some common ground?”
Plus: New big-picture views from Pew, Malcolm Gladwell hits the promo circuit, and more growth in branded podcasts.
April 27, 2011