“They said: ‘We don’t have a CRM. We have a plugin that manages who’s paid, and we have Mailchimp to email people.’ Honestly, that moment when they said ‘send us a CSV,’ we realized this was nuts.”
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Schmidt, Christine. "Pico wants to inject CRM smarts into news sites hungry for reader relationships." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 20 Jun. 2019. Web. 6 Dec. 2023.
APA
Schmidt, C. (2019, Jun. 20). Pico wants to inject CRM smarts into news sites hungry for reader relationships. Nieman Journalism Lab. Retrieved December 6, 2023, from https://www.niemanlab.org/2019/06/pico-wants-to-inject-crm-smarts-into-news-sites-hungry-for-reader-relationships/
Chicago
Schmidt, Christine. "Pico wants to inject CRM smarts into news sites hungry for reader relationships." Nieman Journalism Lab. Last modified June 20, 2019. Accessed December 6, 2023. https://www.niemanlab.org/2019/06/pico-wants-to-inject-crm-smarts-into-news-sites-hungry-for-reader-relationships/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2019/06/pico-wants-to-inject-crm-smarts-into-news-sites-hungry-for-reader-relationships/
| title = Pico wants to inject CRM smarts into news sites hungry for reader relationships
| last = Schmidt
| first = Christine
| work = [[Nieman Journalism Lab]]
| date = 20 June 2019
| accessdate = 6 December 2023
| ref = {{harvid|Schmidt|2019}}
}}