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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Jodi Rudoren (2)

“What I’m trying to figure out is, what are the proxies for deeper engagement — what are the proxies for repeated use and habituation in a place like this?…Readers are not going to read 100 Australia stories. So what’s the right mix?”
“We weren’t sure how they would work out initially — the format sounded a little analog to us…As we’ve continued to do them, we noticed momentum building.”