Users forward dubious messages to a chatbot; volunteer editors evaluate their credibility; the bot answers back to the user (and anyone wondering in the future).
“We want to make audiences that normally may have a stereotype about what the BBC is — we want to show them that the BBC is up to speed with the modern times.”
At least in certain contexts, WhatsApp is a truly major traffic driver — bigger even than Facebook. Should there be a WhatsApp button on your news site?
The BBC is on WhatsApp, WeChat, BBM, and Mxit, doing reporting and reaching new audiences. Can news organizations scale chat apps up from one-to-one to one-to-many?
What’s the best way to follow how the news is changing?
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O'Donovan, Caroline. "Around the world, media outlets and journalists are using chat apps to spread the news." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 10 Jun. 2014. Web. 31 Mar. 2023.
APA
O'Donovan, C. (2014, Jun. 10). Around the world, media outlets and journalists are using chat apps to spread the news. Nieman Journalism Lab. Retrieved March 31, 2023, from https://www.niemanlab.org/2014/06/around-the-world-media-outlets-and-journalists-are-using-chat-apps-to-spread-the-news/
Chicago
O'Donovan, Caroline. "Around the world, media outlets and journalists are using chat apps to spread the news." Nieman Journalism Lab. Last modified June 10, 2014. Accessed March 31, 2023. https://www.niemanlab.org/2014/06/around-the-world-media-outlets-and-journalists-are-using-chat-apps-to-spread-the-news/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2014/06/around-the-world-media-outlets-and-journalists-are-using-chat-apps-to-spread-the-news/
| title = Around the world, media outlets and journalists are using chat apps to spread the news
| last = O'Donovan
| first = Caroline
| work = [[Nieman Journalism Lab]]
| date = 10 June 2014
| accessdate = 31 March 2023
| ref = {{harvid|O'Donovan|2014}}
}}
