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Habit formation: How The Wall Street Journal turned user-level data into a strategy to keep subscribers coming back
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Articles tagged neutrality (3)

Newsrooms are struggling to apply traditional ideas about objectivity to the current moment, and some journalists are being caught in the middle.
“Trends are not the same as news, but Facebook kinda wants them to be.”
Plus: Debating Twitter’s publicness and the ethics of quoting tweets, robot journalists, and the rest of the week’s news about journalism and the web.