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Phelps, Andrew. "This is how The New York Times is using bots to create more one-to-one experiences with readers." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 26 Apr. 2017. Web. 28 Sep. 2023.
APA
Phelps, A. (2017, Apr. 26). This is how The New York Times is using bots to create more one-to-one experiences with readers. Nieman Journalism Lab. Retrieved September 28, 2023, from https://www.niemanlab.org/2017/04/this-is-how-the-new-york-times-is-using-bots-to-create-more-one-to-one-experiences-with-readers/
Chicago
Phelps, Andrew. "This is how The New York Times is using bots to create more one-to-one experiences with readers." Nieman Journalism Lab. Last modified April 26, 2017. Accessed September 28, 2023. https://www.niemanlab.org/2017/04/this-is-how-the-new-york-times-is-using-bots-to-create-more-one-to-one-experiences-with-readers/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2017/04/this-is-how-the-new-york-times-is-using-bots-to-create-more-one-to-one-experiences-with-readers/
| title = This is how The New York Times is using bots to create more one-to-one experiences with readers
| last = Phelps
| first = Andrew
| work = [[Nieman Journalism Lab]]
| date = 26 April 2017
| accessdate = 28 September 2023
| ref = {{harvid|Phelps|2017}}
}}
