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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Palestine (5)

“I don’t believe a news organization must be doing something right because people on all sides are angry. But it’s also not a sign that a news organization must be doing something wrong.”
“We’re very conscious of trying to hold this large community of people who are really struggling.”
Its Facebook chatbot asks angry readers what insults they want to level at the publication, then ends up looping them into a conversation. It’s also building a network of satire writers by training members of its community, who then train others.