The same-day cancellation rate likely includes subscribers who only wanted access to one article, or who felt the full paid experience was lacking after a quick look around. New data suggests some just really hate the idea of auto-renewal.
“Having a machine-learning framework to say who’s likely to churn, register, and subscribe has been a critical step in us making those experiences more tailored.”
“The promise of Facebook growth is that, if get your strategy just right, you can get big scale and make money off a relatively small cost base…But there is no media business without a relationship with the consumer.”
“We were scared to start a newspaper. We started small…We started with people who were ready to act very honestly and bravely. And then we realized there is a place for us.”
Owen, Laura Hazard. "Tinypass and Piano Media merge, and embrace “paywall” as a fluid concept." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 11 Aug. 2015. Web. 4 Oct. 2024.
APA
Owen, L. (2015, Aug. 11). Tinypass and Piano Media merge, and embrace “paywall” as a fluid concept. Nieman Journalism Lab. Retrieved October 4, 2024, from https://www.niemanlab.org/2015/08/tinypass-and-piano-media-merge-and-embrace-paywall-as-a-fluid-concept/
Chicago
Owen, Laura Hazard. "Tinypass and Piano Media merge, and embrace “paywall” as a fluid concept." Nieman Journalism Lab. Last modified August 11, 2015. Accessed October 4, 2024. https://www.niemanlab.org/2015/08/tinypass-and-piano-media-merge-and-embrace-paywall-as-a-fluid-concept/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2015/08/tinypass-and-piano-media-merge-and-embrace-paywall-as-a-fluid-concept/
| title = Tinypass and Piano Media merge, and embrace “paywall” as a fluid concept
| last = Owen
| first = Laura Hazard
| work = [[Nieman Journalism Lab]]
| date = 11 August 2015
| accessdate = 4 October 2024
| ref = {{harvid|Owen|2015}}
}}