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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged platforms (83)

Even the best reporters eventually get something wrong. This experiment tried to use the tools we use to spread our stories to spread our mea culpas.
“I know it’s popular to quit social media or say the internet is terrible, but we can’t give up.”
The “Iffy Quotient” has been downright steady leading up to tomorrow’s midterm elections, and Facebook deserves some credit for it.
Here are a few in a new Canadian report: greater transparency requirements for digital news publishers, holding social media companies legally liable for the content on their platforms, and mandatory independent audits for platform algorithms.
Three-quarters of Americans surveyed say social networks should show the same set of news topics to all users, ignoring their stated interests or browsing history. (Someone should tell them about newspapers!)
“We can’t say that Facebook is destroying democracy, but then have our newspapers collaborate with them very, very closely, and rely on them for traffic and distribution,” Karin Pettersson, Schibsted’s new director of public policy, said.
News organizations’ audiences are increasingly moving from public social media to closed or semi-closed platforms like WhatsApp, Discord, and Facebook Groups. But there are still opportunities for good reporting on the communities we cover.