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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Rasmus Kleis Nielsen (28)

“The coverage tends to be led by industry sources and often takes claims about what the technology can and can’t do, and might be able to do in the future, at face value in ways that contribute to the hype cycle.”
“The ‘first and most voiced complaint’ from participants was that news coverage of people like them skewed toward negative stories or reflected them in a negative light.”
“We may not like them, but they have been absolutely essential in expanding our reach and building our digital business.”
But the numbers that suggest a huge international reach are also some of the easiest to manipulate.
Are platforms damaging publishers’ brands? And how much is too much transparency?
“Many of our interviewees had little direct experience with news, yet they ‘knew’ they could not trust it, or found it boring, or that it was part of a shady system intended to hide important matters from them.”
“It’s like we’re farmers…that’s not a scalable start-up business, but it’s a very steady, very sustainable, and very honest business based on relationships.”
Journalist’s Resource sifts through the academic journals so you don’t have to. Here’s their latest roundup, including research into how Twitter impacts reporters’ news judgment, how often we remember where we read something, and why Facebook makes you feel bad.
Journalist’s Resource sifts through the academic journals so you don’t have to. Here’s their latest roundup, including research into Twitter echo chambers, harassment of female journalists, and the presence (or absence) of anecdotes in data journalism.