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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Rich Jaroslovsky (3)

“If the publisher ecosystem is healthy, then SmartNews is healthy. That’s going to be an important thrust going forward.”
“From the very beginning it was very clear we needed to cover all the same concerns and sensibilities of the print Journal even though we were online and even though we were a young staff.”
Publishers thought mobile devices might let them retake control of the distribution channel. But they haven’t had as much success as they’d hoped for driving users to their single-source apps.