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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged superusers (2)

How do you build an audience for a project tracking Americans killed by police? For The Guardian U.S.’ audience team, it’s a mix of community building, technology, and focused attention.
Journalist’s Resource sifts through the academic journals so you don’t have to. Here are 10 of the studies about social and digital media they found most interesting in 2012.