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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged The Lede (3)

“I certainly had editors tell me that I shouldn’t be wasting my time on Bird Week. But that was the best part of City Room…We were like unsupervised children.”
A new homepage feature called “Watching” offers readers a feed of headlines, tweets, and multimedia from around the web.
How the web is playing out for local TV reporters, measuring customer satisfaction with paywalls, and how reporters think about comments: all that and more in this month’s roundup of the academic literature.