trust | Nieman Journalism Lab

Articles tagged trust (59)

Sophie CulpepperAugust 7, 2023

A Norwegian newspaper’s “transparency portal” aims to anticipate and answer reader questions about reporting

Readers “have to see this again and again and again, I think, before you really make an impact.”

Sophie CulpepperJune 15, 2023

AI will soon be able to cover public meetings. But should it?

“Is it ready for primetime, ready to be released to the masses? Absolutely not…But can it be done? Can you design an AI system that attends a city meeting and generates a story? Yeah, I did it.”

Sarah ScireApril 24, 2023

“Tell a more complete story” and other lessons from a new report on mistrust of news media

“The ‘first and most voiced complaint’ from participants was that news coverage of people like them skewed toward negative stories or reflected them in a negative light.”

Michael J. SocolowMarch 14, 2023

Don’t trust “the news media”? That may be a good thing

The pervasive amount of news media criticism in the U.S. has intensified the erosion of trust in American journalism, but such discussion can be seen as a sign of democratic health.

The people who trust news least aren’t necessarily loud and angry — they’re indifferent, study of 4 countries suggests

The publication, sources, and their own “gut instinct”: Here’s what makes Americans think a news article is trustworthy

Benjamin Toff, Sumitra Badrinathan, Camila Mont'Alverne, and Amy Ross ArguedasApril 23, 2021

How do audiences decide what news to trust? Fairness and accuracy aren’t the only things that matter

A new Reuters Institute report finds that editorial standards and journalistic practices may be less important for trust in news than audience impressions about brand reputations and the look and feel of how information is presented.

Joshua BentonApril 21, 2021

No, Americans haven’t abandoned journalism values like transparency and oversight

A study that seemed to claim they had was treated as “bad news for journalists: the public doesn’t share our values.” The reality is a few arbitrary research design decisions put a thumb on the scale.

Hanaa' TameezDecember 3, 2020

Here are four things we still don’t know about trust in news

Are platforms damaging publishers’ brands? And how much is too much transparency?

Mark Coddington and Seth LewisOctober 8, 2020

Journalism faces a crisis in trust. Journalists fall into two very different camps for how to fix it

Plus: Life in a news desert, how journalists forge a digital self on social media, and online harassment of journalists as “mob censorship.”

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