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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Willamette Week (12)

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The coronavirus pandemic is proving the value of local news to millions of readers, driving up subscriptions. But the advertising collapse is knee-buckling. “If it’s a couple of months, we’ll make it through. If it’s six months, all bets are off.”
“The amount of effort we’d have to invest into doing these things is completely outweighed by effort it would take for us to just do it with Arc.”
Journalists and publishers need to breathe new life into the social contract with readers: The audience holds the media accountable, the media holds the powerful accountable.
Tribune Publishing’s Michael Ferro says he wants to bring The Washington Post’s Arc CMS to its newspapers. Is that a grasp at credibility or a model for other news companies to outsource their tech stacks?
“When you moderate out the hate speech and the personal attacks, you actually end up hearing from a wider group of people.”
Call it a platform, call it a content management system, call it an “umbrella of interconnected services” — the set of tools the Post has built for itself is now being licensed to other publishers, who might find it more useful than their alternatives.
The paper’s cut back on print and bet on digital. What sort of a news operation will Mark Katches be taking over?
Two-year-old startup GoLocal24 is expanding from its New England base across the continent. Will business-driven for-profits like it fill the void of local news in ways nonprofit outlets can’t?
Portland’s Oregonian is up next in the newspaper chain’s cut-print-days-and-newsroom-staff strategy. But does it make sense — and can its leaders execute the plan?