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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Zach Seward (20)

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Here’s how Fusion, Vox, Quartz, Slate, the AP, The Times of London, and Thought Catalog are using Slack for workflow — and which features they wish the platform would add.
“We built Quartz to be a new kind of news organization. And part of that is delivering on a rapid cycle of experimentation and new products.”
“So when we say Quartz is an API, we don’t mean publish once and send it everywhere. We mean Quartz can go anywhere our readers are, in whatever form is appropriate.”
Previously proudly without a homepage, the business site is trying to shift its email success to the web to build loyalty.
“Things” editor, distribution editor, correspondent for progress — as newsrooms change, so do the ways they organize their human resources.
Only a few months old, the chat app has gotten major uptake in digitally savvy newsrooms. Death to email!
From Medium’s Notes to The New York Times’ Quips, lots of publishers are dabbling in annotated commenting. Can they make it stick?
Atlantic Media’s new business site has the advantage of starting with a strategic clean slate. Now, it’s all about execution.