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Nieman Journalism Lab
Pushing to the future of journalism — A project of the Nieman Foundation at Harvard

The NYT and “real-time news”

On Saturday, the “public editor” of the New York Times, Clark Hoyt, published a long discussion of a story the newspaper had recently reported, and how problematic it was for the Times, and titled his column “Reporting in Real Time.” The original story was about how New York Governor David Paterson had decided not to appoint Caroline Kennedy (who later withdrew from the race) to the Senate because of concerns about a tax issue and an incident involving a nanny with an expired visa. But as the story evolved, it appeared that the Times had been played by an anonymous source within the Governor’s office who wanted to slam Kennedy (as described in this NYT followup).

In his description of the events, Hoyt says reporters knew that the paper’s policy is to avoid the use of anonymous sources if the quote in question is damaging to the subject of the story, but they checked with a senior editor and the decision was made to proceed — in part because “the New York Post had just beaten The Times by nine minutes in publishing its Kennedy-had-problems story.” The editor who gave the original story the green light told Hoyt that “there was a sense of expediency because it’s a very competitive story.” Although the original version of the story that was posted to the website was about the Paterson claims, it evolved through the day and eventually the claims were effectively discredited in what had by that time turned into a very different story.

Is this an example of how the news business is evolving online in real-time, or an example of how a newspaper can screw up its reporting on a competitive news story? Hoyt seems to see it as the latter, saying “The Internet is The Times’s future. But the Kennedy saga is a sharp reminder that a newspaper that prides itself on getting things right must exercise great discipline before pushing the button on a fast-breaking story.” But is that really the case?

Obviously the Times — or any other paper — wants to be as correct as possible before a story is published. But to me, the Kennedy story evolved exactly as many stories evolve in real-time online (or in the environment of a news wire, as one person has noted). Readers complained to Hoyt within minutes of the story appearing, as did some other NYT editors, and as a result the story was broadened and more fact-checking was done.

That to me is a success. One revealing comment from Hoyt’s piece was that while the traditional newspaper once-a-day news cycle “allows more time for reporting and thoughtful discussion” about how a story should be framed, what happened in the Paterson/Kennedy case was that “normal news reporting, in which a story changes in content, tone and emphasis as more is learned, played out in front of the whole world, instead of in the newsroom before publication.” To me, that seems like a positive benefit, but Hoyt seems to disagree. Does he not want readers to see the journalistic sausage being made?

                                   
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  • Henry Goldman

    Readers should not be exposed to “sausage being made” when they seek truthful facts. I don’t want to see the news media — particularly those who hold themselves out as serious and reliable — rushing to spout the latest rumor. It would be much more responsible to refrain from publishing such gossipy tidbits from sources who insist on anonymity than to engage in a headlong rush to disseminate them. If Mr. Ingram hungers for this kind of thing, perhaps he should consider going to work for a sausage factory.

  • http://www.mathewingram.com/work Mathew Ingram

    Thanks, Henry. I’m not suggesting that newspapers like the Times should run with every rumour — I’m just saying that there isn’t anything necessarily wrong with reporting something, then correcting and/or updating it as new information becomes available. Newswires do it all the time.

    And you don’t have to call me “Mr. Ingram,” by the way — Mathew is fine :-)

  • Shawn Petriw

    On Sausage: What’s the difference between publishing a story one day, only to correct it the next day’s (or late) edition, and publishing one hour, only to correct it the next?

    Speed is the only difference.

    So now we see sausage made over a period of hours rather than days. It’s still sausage, and always has been.

  • John D.

    I don’t think many of us would deny the advantages of real-time reporting. It delivers information to hungry readers as it unfolds, and it allows reports to incorporate user feedback into a story much more quickly than the print cycle.

    But Hoyt is right: the pressure to be first (or a close second) in the internet age can drive good reporters and editors to make poor choices. In this case, that pressure contributed to a decision to circumvent the Times’ normal policies and publish (mis)information without properly vetting it. It’s good that these errors were corrected before the next day’s print edition, but they shouldn’t have occurred in the first place. Speed shouldn’t be a license to relax reporting standards.

    The Times could have published what was well established (that Kennedy had taken her name out of consideration) without including anonymously-sourced, unsubstantiated explanations as to why. An hour or two of additional reporting might have revealed the error before it was ever presented as fact.

  • http://sellingprint.blogspot.com MichaelJ

    I think the unrecognized problem is the notion of “breaking news.” NYTimes reporting on Gov Paterson’s speech on the budget was awful. The focus was on the politics instead of what was said. The only way I could figure what the man said was to get an online transcript. Take about 15 minutes to do a cut and paste.

    Meanwhile the NYTimes told me the political implications. Frankly, who cares, except for journalists in the bubble of the industry.

    I just watched President Obama’s press conference. The talking heads focused on the “political’ implications. What does it mean about the Republicans v the Democrats and blablablalbla.How is he going to sell it. Meanwhile, the journalists i’ve seen tell me it is so big and complicated.

    I may have missed it but I still have yet to see a real description of the real effects of the “meltdown” and the “stimulus” package on a regional basis.

    Meanwhile, The “mortgage crisis” only effects some regions of the country. Which jobs are being lost? Which industries in what parts of the country are hit hardest? Which regions are relatively unaffected?
    What is the role of freelancing v corporate jobs?
    How much of what we are looking at is a structural change in employment patterns of multi-national corporations?

    I could go on. And probably piece together a picture by searching the internets.

    But why can’t I find a couple of good stories answering these kinds of questions in a paper?

    Maybe I missed it. But if I haven’t, why is anyone worried about the Kennedy flap? Just to run after “breaking news?”

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