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March 1, 2011, 6 p.m.

Links on Twitter: Customer service via Facebook, magazines via email, happiness via transparency

As of yesterday, over a million pages of primary source documents have been uploaded to DocumentCloud http://nie.mn/gNWVvd »

PSA: @Slate‘s looking for a news junkie with writing chops to compile The Slatest http://nie.mn/hOexRI (Deadline’s this Friday.) »

RT @jimbradysp: Plenty of news about @ONA‘s 2011 conference in Boston can be found here http://nie.mn/hbH9ZD All the cool kids will be there »

The first Googleplex was surprisingly Scranton Business Park-like http://nie.mn/eXXLnw »

Study: government transparency leads to a happier citizenry http://nie.mn/gbsPIR »

Customer service accounts for about 20% of Groupon’s 5,000-member global workforce http://nie.mn/gSspNa »

Facebook is working on "communicating about privacy in a simpler, more interactive way" http://nie.mn/h9n5fn »

Five great candidates for IPI’s Google-sponsored News Innovation Contest http://nie.mn/f1rRFF »

An airline shifts customer service away from a call center…and toward Facebook (via @mboze) http://nie.mn/e40ILR »

RT @mlcalderone: More NYT news! Joe Nocera joining NYT op-ed page as a twice-weekly columnist, per memo. »

Sky scales back printing of its flagship mag, replacing lost issues with email updates (via @iwantmedia) http://nie.mn/eV3G2T »

Writing for New York, Frank Rich plans to "stretch the definition of a magazine column" http://nie.mn/dHTAmn »

Good morning! Per an email release, Arianna Huffington has joined the board of the Center for Public Integrity »

POSTED     March 1, 2011, 6 p.m.
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