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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: November 2017

“Rebuilding trust will a long-term process and will require the commitment of publishers, platforms, and consumers over many years.”
“There is widespread frustration about the difficulty of gauging qualitative aspects of success, such as helpfulness or usefulness.”
It’s preparing to partner with other international newsrooms.
Cafébabel’s articles — all of which are available in multiple languages — inhabit a Europe where Italians might care about a climate policy issue in Portugal or Spaniards might be interested in an up-and-coming artist from Switzerland.
Investigating environmental crimes in Indonesia, The Gecko Project wants “to push these things back into the places where they’re reported out.”
“We want to make sure reporters have what they need to do this work and see us as a valuable resource to help them do it.”
Plus: Oprah’s podcast sees ad success after signing with Midroll, getting new listeners with a “shareathon,” and the line between podcast fiction and podcast reality.
Scotland’s The Ferret has partnered with local newspapers to cross-publish its fact-checking stories and hosted workshops in more remote areas of the country, such as the Shetland Islands.