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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Chrys Wu

Chrys Wu, a journalist and user engagement strategist, works with businesses interested in deepening connection to their audiences through research, community-building strategy and user-centric design. She also speaks on data journalism, online engagement and coding. She has been deeply involved with Hacks/Hackers, the Online News Association, and the Knight News Challenge.
The annual gathering of data journalists, stats junkies, and other assorted investigators just wrapped up in Louisville. Here are some of the highlights from Chrys Wu’s annual summary.