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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Elizabeth Hansen and Jesse Holcomb

Elizabeth Hansen is program lead for news sustainability at Harvard’s Shorenstein Center on Media, Politics, and Public Policy. Jesse Holcomb is an assistant professor of journalism and communication at Calvin University.
“There may not be enough philanthropic capital, even on the sidelines, to support the scope and depth of local news-gathering that our democracy requires.”