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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Francesco Marconi

Francesco Marconi is manager of strategy and development at the Associated Press.
“Iterative journalism is empathetic journalism: It uses audience interviews, surveys, analysis of comments, and observation to learn what readers care about, not just how many of them there are.”
“Search and social helped tailor information choices to individuals to a degree by leveraging content recommendation technology. But what happens when the content itself can be created, processed, and distributed through algorithms?”
“The combination of AI and journalism will contribute to a more informed and efficient society by enabling journalists to conduct deep analysis, uncover corruption, and hold people and institutions accountable.”