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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Hillary Frey

Hillary Frey is co-chief creative officer at Matter Studios.
“As newsroom leaders address equity, fairness, and labor concerns, they should extend their consideration to prospective hires as well as to employees.”
“The drive for scale has made so many places way, way too big. And there just aren’t enough good jobs to keep everyone working, satisfied, succeeding.”