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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Kathleen Searles

Kathleen Searles is an assistant professor of political communication at Louisiana State University.
We found that Americans who see news coverage that shows generic “line” images at polling places are less likely to say they will vote in future elections.
“The information ecosystem journalists operate in today necessitates an updated understanding of professional danger.”
“Focusing on exposure only tells half the story: Without knowing what a person pays attention to, we know only that a person clicked, not that they learned.”