Nieman Foundation at Harvard
HOME
          
LATEST STORY
Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
ABOUT                    SUBSCRIBE

Articles by Millie Tran

Millie Tran is a writer at the American Press Institute.
“Suddenly, operations isn’t just process — it’s the whole strategy.”
“It’s darkest before dawn, and in 2020, all of this will get worse before it gets better.”
“It was and always will be about serving your readers and now viewers, listeners, users and continuing to do so by adapting journalism fundamentals to ever-evolving contexts and challenges.”
“Geography, after all, is just one very imperfect proxy for who we are and what we want to read and consume.”
“The old challenge was often phrased as getting it first or getting it right, but in the knowledge-first era journalists face a new mandate — getting it to make sense.”