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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Stephanie Edgerly

Stephanie Edgerly is an associate professor at Northwestern University’s Medill School of Journalism, Media, Integrated Marketing Communications.
“In addition to asking ‘why do people consume news?’ we need to ask (without judgment) ‘why don’t people consume news?'”