2
0
1
9

It’s time to understand the un-audience

“In addition to asking ‘why do people consume news?’ we need to ask (without judgment) ‘why don’t people consume news?'”

Not everyone consumes news (gasp!). Despite living in a media age with near constant streams of news coming from multiple sources and devices, there’s a segment of the population that consumes little to no news.

Now, I should preface this prediction by saying I have a very open notion of what constitutes “news” — I’m sure my definition would make many people cringe and would not be their own. And, yet, even with a more flexible measurement of news, there are still people anchoring the very low end of the news consumption continuum.

My prediction for 2019: The time has come to better understand the segment of people who are not the news audience, who are the news un-audience. Several years ago, I estimated that about 20 percent of the U.S. adults were what I described as “News Avoiders.” More recently, I found the habit of news avoidance predates adulthood, with 50 percent of U.S. teenagers (ages 12 to 17) reporting very low exposure to any type of news.

Why is studying the news un-audience important? One answer is that news organizations need news audiences. If half of U.S. teenagers are News Avoiders, and that doesn’t change when they reach adulthood, it’s problematic for the long-term survival of the news industry. In more immediate terms, News Avoiders reflect a potential audience-growth strategy for select news organizations.

A second answer is that democracy needs news consumers. News avoidance is related to several negative democratic outcomes. In both studies I mentioned, it was News Avoiders who exhibited the lowest levels of participation across a variety of political and community-based activities. It was their voices, their concerns, and their help that was largely absent. For all the important differences in the types of news that people do consume, the fact remains that being a news consumer is related to civic and political participation.

So here we are. How to better understand the un-audience? It requires reframing the question. In addition to asking “why do people consume news?” we need to ask (without judgment) “why don’t people consume news?” These are different questions that yield different insights. What drives people toward news is not the same as what drives them away. Understanding the un-audience requires going beyond demographics. For example, what does it mean for education level to play a role in unequal news consumption? What is education a proxy for, really? Is it capturing the struggle to understand the language of news, the types of jobs people have (and thus the relevance and time for news consumption), or maybe the different sharing networks people are embedded in?

The un-audience can be tricky to understand, especially for those of us who regularly consume news and work in news-related fields. I see the puzzled look on many of my (journalism) students’ faces when I ask them why people don’t consume news — it’s difficult for them to imagine these people even exist. It’s a much easier task to brainstorm the many reasons people consume news. This is why studying the un-audience for news is so important. If the goal of audience insight is to understand the psychology of news consumption so that we can be more effective storytellers, innovators, and designers, then this insight needs to also include the psychology of news avoidance.

I will end this prediction with one potential jumping off point. Through my own research, I have found one belief to be a particularly powerful explanation of news avoidance. It’s the belief that “news is not made for someone like me.”

In 2019, let’s see if we can change that.

Stephanie Edgerly is an associate professor at Northwestern University’s Medill School of Journalism, Media, Integrated Marketing Communications.

Masuma Ahuja   Make foreign coverage less foreign

Linda Solomon Wood   The year of the climate reporter

Almar Latour   Reported facts, weaponized in service of action

Hossein Derakhshan   The news is dying, but journalism will not — and should not

Mandy Jenkins   Fight the urge to run away from social media

Frank Mungeam   Tonight at 11: News, sports, and climate change

M. Scott Havens   Time to swing for the fences

Laura E. Davis   More access, but not that kind

Mario García   The rise of content “pilots”

Soo Oh   Just showing our work isn’t enough

Peter Bale   Venture capital runs out of patience

Annie Rudd   A more intimate aesthetic of politics — on Insta

Gabriel Snyder   Journalism doesn’t fit well in a funnel

Andrew Ramsammy   The great re-pivot to audio

Taylor Lorenz   Personal branding is more powerful than ever

Heather Bryant   We are responsible for how we use our power

Jake Shapiro   Podcasting is media’s slow food movement

Kainaz Amaria   We consider who’s behind the camera

Errin Haines   Say it with me: Racism

Jim Friedlich   Meet Citizen Kane 2.0

Hearken   Pivot to people

Manoush Zomorodi   Tech will do for information overload what it did for mindfulness

Christa Scharfenberg and Vickie Baranetsky   The year of the lawsuit

Kelsey Proud   Journalism becomes the escape

Matthew Pressman   The battle over objectivity intensifies

Cindy Royal   For journalism curriculum to change, its faculty needs disruption

Sarah Marshall   A return to destination journalism

Steve Henn   Smart speakers get smarter

Eric Ulken   The year you actually start to like your CMS

Ben Werdmuller   The platform tide is turning

Robert Hernandez   Racists and sexists get replaced

Mike Caulfield   Ditch the media literacy cynicism and get to work

Adam Thomas   In Europe, foundations invest in news

Robin Kwong   Tech shouldn’t be the only field pollinating “news nerds”

Sue Cross   Return of the water cooler

Juleyka Lantigua   Podcasting battles East Coast bias

Darryl Holliday   Let’s talk about power (yours)

Stefanie Murray   Local news wakes up and starts collaborating

Ernie Smith   The year we step back from the platform

Joshua P. Darr   The nationalization of political news will accelerate

Zainab Khan   Publishers whose products can stand up to social media giants will win

Millie Tran   There is no magic — you’ve got this

Tyler Fisher   This is journalism’s do-or-die moment

Michael Grant   More newsrooms experiment their way to success

Jonathan Stray   More algorithmic accountability reporting, and a lot of it will be meh

Callie Schweitzer   The rise of the conveners

Joe Amditis   Give the audience a seat at the table

Ben Smith   The pendulum starts to swing back

Candis Callison   Learn from Indigenous journalists on covering climate change

John Saroff   The pivot to reader revenue’s unintended consequences

Elizabeth Jensen   Going where the Acela can’t take you

Nico Gendron   Reaching Generation Z beyond the coasts

Umbreen Bhatti   The story doesn’t end for the people we quote

Angilee Shah   The year news orgs say “yes” to real leaders

Emma Carew Grovum   The year of the loyal reader

Elva Ramirez   News — but make it cinematic

Amy King   We should listen to the kids (especially on Instagram)

Moreno Cruz Osório   Damaged credibility and a new threat in Brazil

Ruth Palmer and Benjamin Toff   From news fatigue to news avoidance

Mike Rispoli and Craig Aaron   Government funds local news — and that’s a good thing

Alyssa Zeisler   We expand what (and how and who) we serve

Ståle Grut   A new dawn for 3D tech in journalism

J. Siguru Wahutu   Think 2018 was bad? Wait until you see 2019

Meredith Artley   Huge demand for…anything but politics

Nikki Usher   Three ways national media will further undermine trust

Kyra Darnton   A shift to depth in video

LaToya Drake   Listen up: New stories, new storytellers

Charo Henríquez   Pivot to journalism

Jeff Chin   We detox from Chartbeat

Rodney Gibbs   A bright — and young — year for audio

Simon Rogers   Data journalism becomes a global field

Jared Newman   AI-generated fakes launch a software arms race

Zuzanna Ziomecka   News leadership gets an overdue upgrade

Jonas Kaiser   Catching up with “Neuland”

Rachel Davis Mersey   Local news goes minimalist

Alexis Lloyd & Matt Boggie   The year product leads media

Catalina Albeanu   Being responsible for what we don’t know

Dheerja Kaur   A focus on problems, not platforms

Thomas Hanitzsch   The rise of tribal journalism

Greg Emerson   Power to the user

A.J. Bauer   The coming splintering of conservative media

Renan Borelli   Developing loyalty means developing your talent

Marie Shanahan   Newsrooms take the comments sections back from platforms

Reyhan Harmanci   Selling more stories to Hollywood

Jeremy Gilbert   AI finally becomes helpful

Cory Bergman   Journalism as a technology service

Sue Robinson   Reporters go on the offensive

Mat Yurow   Content competition from the tech companies

Carrie Brown-Smith   Advocating a healthy civic life is no journalistic crime

Rebecca Lee Sanchez   We are all actors in the running rampant of political theater

Victor Pickard   We will finally confront systemic market failure

Stephanie Edgerly   It’s time to understand the un-audience

Pia Frey   You can’t solve a crisis without treating it as a crisis

John Biewen   Podcasts keep getting better

Nicholas Jackson   More transparency around newsroom decisions

Efrat Nechushtai   Journalism wants to be your friend, not your teacher

Nisha Chittal   The homepage makes a comeback

Zizi Papacharissi   Old interface, say hello to the new interface

Jesse Brown   Canada’s subsidy for news backfires

Matt Karolian   Publishers come to terms with being Facebook’s enablers

Ariel Zirulnick   Participation gets professional

Mike Isaac   The old exit doors for digital media companies are closing

Kjerstin Thorson   Time to get mad about information inequality (again)

Alexandra Borchardt   Newsrooms need to build trust with their journalists, not just the audience

Patrick Butler   Measuring impact will increase audience trust

Jennifer Dargan   You don’t build diversity through one-off training sessions

Justin Kosslyn   Text hits a tipping point

Cherian George   Fake news wins in Asia

Seema Yasmin   We will create our own spaces

Raney Aronson-Rath   We learn “digital” doesn’t have to mean “short”

Becca Aaronson   From bridge roles to product thinkers

Francesco Zaffarano   Towards a rethinking of journalism on social media

Andrew Donohue   Voting rights becomes the new climate change

Steve Myers   From trying to cover it all to covering what matters

Elisabeth Goodridge   Yes, they signed up — but our job’s not over

Dave Burdick   Seeing our blind spots

Bill Adair   Another year fighting Trump’s falsehoods

Sarah Alvarez   Simplify and redistribute

Bill Grueskin   Toward a symphony model for local news

Matt Waite   “I went to Node.js because I wished to live deliberately”

John Garrett   You can’t raise prices forever

Frank Chimero   Leave the phone at home and put news on your wrist

Knight Foundation   A year of local collaboration

Ole Reißmann   The rise of vertical storytelling

Salem Solomon   Correcting our corrections

Kate Myers   Journalism continues to be bad for democracy

Logan Molyneux   Seeing social media for what it is

Borja Bergareche Sainz de los Terreros   Entering a more balanced era

Amy Schmitz Weiss   Local news isn’t where you thought it was

Gideon Lichfield   Goodbye attention economy, we’ll miss you

Don Day   Timewalls and other reader revenue experiments

Elizabeth Dunbar   Local reporters reflect on what’s not important

Heather Chaplin   Agree we’re partisan — for the democratic system

Shannon McGregor   More bogus embedded tweets in our stories

Winny de Jong   Data journalism goes undercover

Rick Berke   The year of loyalty

Jack Riley   Facebook refugees, from ad revenue to news habits

Carl Bialik   Fatigued news consumers will pay more for less news

Julie Posetti   The year of the fight back

Michael Rain   The year of the culturally relevant curator

Mariana Moura Santos   From pageviews to impact

Brian Moritz   The subscription-pocalypse is about to hit

Alexandra Svokos   Good luck convincing us millennials to pay

Heba Aly   The rise of international nonprofit news

Kevin D. Grant   A year to embrace journalism as public service

Kristen Muller   Local news fails — in a good way

Tamar Charney   Seriously: What do you do for people?

Axie Navas   The traffic hunt, CMS battle, and magazine identity crises loom

Peter Cunliffe-Jones   The focus of misinformation debates shifts south

Whitney Phillips   Our information systems aren’t broken — they’re working as intended

Tim Carmody   Unlocking the commons

Joanne McNeil   Building a digital hospice

Rishad Patel   A design system for responsible publishing

Nathalie Malinarich   Video — yes, video

Craig Newmark   The end of “loudspeakers for liars”

Cristi Hegranes   A year to invest in the security of local journalists

Pablo Boczkowski   Reimagining the media for post-institutional times

Ernst-Jan Pfauth   Readers are only getting started

Eric Nuzum   The year of the DIY podcast network

AX Mina   The death of consensus, not the death of truth

Carolina Guerrero   Spanish-language audio blows up

Chase Davis   We can acknowledge what we don’t know

Rubina Madan Fillion   Fighting the reality of deepfakes

Tshepo Tshabalala   Ahead of African elections, unlock partnerships with fact-checkers

P. Kim Bui   The misfits become the bosses

Celeste LeCompte   Local news needs local conversation to survive

Adam Smith   Platforms will have to help rebuild trust in news

Jonathan Gill   Publishers build a common tech platform together

Jesse Holcomb   We’ll get better at making the case for local journalism

Matt Skibinski   Quality and reliability are the new currencies for publishers

Betsy O'Donovan and Melody Kramer   The most beautiful sentence in 2019 is “No.”

Johannes Klingebiel   We all grow hooves

Elite Truong   What do we owe the next generation?

Elizabeth Bramson-Boudreau   A more sincere definition of “community”

Sarah Stonbely   Mapping the local news ecosystem — with scale but detail

Jean Friedman Rudovsky   Cross-newsroom collaborations strengthen communities

Rachel Glickhouse   Newsrooms will prioritize audience needs

Andrea Faye Hart   Doing less harm, not just more good

Josh Schwartz   A pullback from platforms and a focus on product

Lauren Katz   Community becomes a core newsroom value

Dan Shanoff   Bet on sports gambling

Simon Galperin   After capitalism’s fire, journalism’s secondary succession

Jenée Desmond-Harris   It finally sinks in that some people aren’t white

Geetika Rudra   The year of actionable (local) journalism

Tushar Banerjee   Interactive ads will be the new face of display advertising

Julia Rubin   Meeting people where they are

Alberto Cairo   A year of uncertainty and confidence

Francesco Marconi   The year of iterative journalism

Steve Grove   A reckoning for tech’s work with news

Claire Wardle   Forget deepfakes: Misinformation is showing up in our most personal online spaces

Seth C. Lewis   The gap between journalism and research is too wide

Monique Judge   Committing to the truth, calling out lies

Angèle Christin   Algorithms and the reflexive turn

Talia Stroud   Engaging people across lines of difference

Kawandeep Virdee   Media wants to take care of you

Shalabh Upadhyay   A culture clash on India’s growing Internet

Colleen Shalby   Representation becomes more than a talking point

Glyn Mottershead and Martin Chorley   When a tech company pulls the plug on your story

Renée Kaplan   Our future could lie within our own organizations

Libby Bawcombe   Haikus of the news

Adam B. Ellick   Video forensic reporting goes mainstream — and local

Rasmus Kleis Nielsen   A long, slow slog, with no one coming to the rescue

Rebecca Searles   From silos to Swiss Army knife teams

Mandy Velez   Putting the social back in social media

Joel Konopo   Influencers become the new liberated power in Africa