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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Steve Grove

Steve Grove is director of the Google News Lab.
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“Major global efforts by tech companies to collaborate with the news industry will have matured to a point at which their effectiveness should be broadly judged.”
“If this was the year in which it felt like the world was reeling from the challenges posed by the misinformation ecosystem, then 2018 will be the year it feels like we’re making progress.”