Nieman Foundation at Harvard
HOME
          
LATEST STORY
Newsonomics: Two years after launching a local news company (in an Alden market), here’s what I’ve learned
ABOUT                    SUBSCRIBE

Stories on Audience & Social

Founder Ilia Krasilshchik doesn’t know the average age or gender or location of the people seeking help through Helpdesk’s chat — he just knows many are terrified.
Some social scientists argue that civility is a poor metric by which to judge the quality of an online debate.
“We also found systematic differences between the parties in the U.S., where Republican politicians were found to share untrustworthy websites more than nine times as often as Democratic politicians.”
News organizations can help prepare voters as they head to the polls.
“When somebody writes a thoughtful obituary, it’s a reminder that our publication is a platform for people to grieve in a healthy way.”
The sensitivity involved in attending to crises can be a double-edged sword.
Wikipedia, which has more than 1,800 Russian-speaking volunteer editors, has long been a thorn in the Russian government’s side.
“Our analysis finds that the vast majority of local election officials don’t even have social media accounts beyond Facebook. And, when they do, it is likely that they are not effectively reaching their audience.”
“Some of our community members were actually doing product work without knowing they were doing product work.”