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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged CMS (35)

Two companies with similar editorial values and brands that mostly complement instead of overlap. This is the kind of smart merger we should see more of.
With Facebook turning down the traffic firehose, it’s more important than ever to convert those all one-pageview visits into two- and three-pageview visits.
“The amount of effort we’d have to invest into doing these things is completely outweighed by effort it would take for us to just do it with Arc.”
From “I think none of us were ever really happy with our old content management system” to “I’ve never seen such a great response to a CMS before.”
“It’s really about combining technology with culture and content and entertainment to create something special that hasn’t been done before.”
“We want something easy for Post journalists to go into, find, and embed within their stories, and to get the whole organization thinking: what’s the best way to get a user to understand and engage with a story?”
Tribune Publishing’s Michael Ferro says he wants to bring The Washington Post’s Arc CMS to its newspapers. Is that a grasp at credibility or a model for other news companies to outsource their tech stacks?
The British newspaper was previously using five separate online publishing systems, each of which larded up the publishing process with dozens of fiddly steps.
“I worry about big money pouring into podcasting…I really, really hope that all the money pouring into podcasting won’t bury tiny, weird independent podcasts.”