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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged newspapers (271)

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We found that the primary stated reason was money, followed by political or ideological concerns.
Public radio “is in a good position to pick up the slack if the legacy newspaper starts getting squeezed by corporate ownership.”
Among the 20 biggest dailies, nearly two-thirds of their newsrooms are run by a woman or a person of color (or both). But newsrooms still have a long way to go to be reflective of the communities they serve.
“Appropriating the newspaper is tied to non-news practices which are meaningful to the actors, although they might seem trivial to some scholars.”
As a news consumer, you are less likely to be able to cancel online than you are to get a please-stay pitch from a customer service rep on the phone.
Plus: Journalistic norms vs. right-wing populism, what journalists think about deleting their tweets, and the unfulfilled promise of augmented reality for news
Instead of taking 30% of new subscribers’ payments, it’ll take 15%. The money’s welcome, but it’s also a reminder of how little control publishers have over the terms they get from tech giants.
“Trump has taken over VOA, Radio Free Europe, etc…planting loyalists, firing critical journalists. He can’t do that with Stripes so he’s just…zeroing out the budget.”
It now makes more revenue from digital than from print and continues to add new subscribers at a record pace. But its brutal COVID-driven drop in advertising will be echoed all across the industry.
When McClatchy declared bankruptcy in February, its debts were crushing, but its operating numbers weren’t so bad. But the coronavirus ripped away more than a quarter of its revenue in just a few weeks.