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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Sasha Koren (14)

“What we saw was a tendency to accept almost all images at first glance, regardless of subject area.”
Two dozen experiments, one Brexit and one U.S. presidential election, and hundreds of thousands of readers later, the Mobile Innovation Lab has some thoughts about what newsroom innovation and experimentation requires on a practical level.
The Guardian Mobile Innovation Lab’s podcast player for the mobile web lets you listen to a show without using a podcast app, and get phone notifications that point you to links and graphics at relevant points in the story as the audio plays.
“The app is a really good first step for gathering information, using it in a respectful way, and seeing how people feel about that.”
It’s the first time The Guardian has worked on a new notification format for its native apps.
“The strategies around how many alerts to send, and sending them around certain specific events, don’t really seem to be a big part of most orgs’ thinking so far.”
For its latest experiment, the newspaper’s Mobile Innovation Lab compared the two livestreaming platforms and the engagement generated on each.
As part of its Mobile Innovation Lab, The Guardian covered this week’s GOP debate on the popular chat app.
“In six months, I’d love to have done a couple of experiments, learn from them, and hopefully have had as many failures as successes.”