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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Shorenstein Center (47)

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“Who’s your audience? How will you serve that audience? Why do we care about that audience? No, really, what’s the payoff?”
Journalist’s Resource sifts through the academic journals so you don’t have to. Here’s their latest roundup, including research into how Twitter impacts reporters’ news judgment, how often we remember where we read something, and why Facebook makes you feel bad.
“Bottom line: The decline in referrals to publishers from Facebook is not universal, and in the face of those declines, other sources of traffic are more important than ever.”
And unlike previous efforts, WhatsApp is giving the fact-checkers an important tool to reach the public more easily.
Journalist’s Resource sifts through the academic journals so you don’t have to. Here are what they consider 10 of the most important pieces of new research into digital and social media published in 2017.
“How can we have these conversations together, instead of just being in our camps throwing insults at each other that no one is doing enough?”
Plus: Facebook, Google, and Twitter face Congress, and new research into the spread of misinformation on WeChat.