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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged The Globe and Mail (14)

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“While you’re less at the whim of the algorithm, it’s still social media.”
Some readers might never encounter a paywall, while others might see one every time they visit the site.
“We don’t want to create another platform where a media company or a journalist is just kind of talking at their audience.”
“Our effort here is to understand what political speech looks like in Canada when it comes to advertising.”
With its new vertical on cannabis, the Globe joins a budding list of local news outlets seeking to build audience via legal pot.
“As a news organization, it’s perhaps an opportunity for us to be helping people fill those gaps without forcing them to go to Wikipedia or start Googling things, just to try to get the background they crave on a story.”
“I think we need to be way more humble. As I often say, technology has value but it doesn’t have values. It’s what we do with it. There’s a lot of bullshit in the Valley.”
“Today, after a deep reflection on the future of the company, we announce that La Presse will now fly on its own.”
A driving principle for the incubator is to make it so “ideas can bubble up from the bottom, or the middle, or the top” of the organization.
“The hope is that, if news organizations are more clear and transparent about what they’re doing, then users can make their own decisions.”