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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged transparency (65)

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“Recent love letters to journalistic innovations today read like declarations of world peace in 1938. Resisting the temptation to find sure-fire redeemers of journalism is important.”
“As a news organization, it’s perhaps an opportunity for us to be helping people fill those gaps without forcing them to go to Wikipedia or start Googling things, just to try to get the background they crave on a story.”
“I don’t think earning trust is something you do once and just bank on for a long time.”
“It is meant as a resource for other journalists and a trove to explore for our many readers fascinated by original documents.”
Two academics from NYU worry that the old binary system — a court document is either public or it’s not — doesn’t mesh well with a searchable online context, and that protecting access might mean rethinking it.
Plus: Instagram goes up against Vine in video, two illuminating new journalism studies, and the rest of the news from the past few weeks.
A well-intentioned attempt to shield the families of shooting victims “may have grave consequences for the future of the state’s transparency.”