Frustration over a lack of transparency has been amplified by the newsroom’s status as “the gold standard of nonprofit journalism” and a role model other outlets have been encouraged to follow.
“We ask people every day to let us in at their worst moments. To give nothing of ourselves in return sometimes feels like denying that we’re [also] people in this equation.”
A study that seemed to claim they had was treated as “bad news for journalists: the public doesn’t share our values.” The reality is a few arbitrary research design decisions put a thumb on the scale.
“Recent love letters to journalistic innovations today read like declarations of world peace in 1938. Resisting the temptation to find sure-fire redeemers of journalism is important.”
“As a news organization, it’s perhaps an opportunity for us to be helping people fill those gaps without forcing them to go to Wikipedia or start Googling things, just to try to get the background they crave on a story.”
Bilton, Ricardo. "With Open Notebook, Hearken wants to help news orgs do more of their reporting in public." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 24 Apr. 2017. Web. 19 Sep. 2023.
APA
Bilton, R. (2017, Apr. 24). With Open Notebook, Hearken wants to help news orgs do more of their reporting in public. Nieman Journalism Lab. Retrieved September 19, 2023, from https://www.niemanlab.org/2017/04/with-open-notebook-hearken-wants-to-help-news-orgs-do-more-of-their-reporting-in-public/
Chicago
Bilton, Ricardo. "With Open Notebook, Hearken wants to help news orgs do more of their reporting in public." Nieman Journalism Lab. Last modified April 24, 2017. Accessed September 19, 2023. https://www.niemanlab.org/2017/04/with-open-notebook-hearken-wants-to-help-news-orgs-do-more-of-their-reporting-in-public/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2017/04/with-open-notebook-hearken-wants-to-help-news-orgs-do-more-of-their-reporting-in-public/
| title = With Open Notebook, Hearken wants to help news orgs do more of their reporting in public
| last = Bilton
| first = Ricardo
| work = [[Nieman Journalism Lab]]
| date = 24 April 2017
| accessdate = 19 September 2023
| ref = {{harvid|Bilton|2017}}
}}