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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged user generated content (33)

Plus: Flipboard’s big edit-your-own-magazine overhaul, the future of RSS, U.S. government secrecy, and the rest of the week’s media and tech news.
“If you rely only on user reviews to make your purchases, you’re on your own to figure out how to synthesize dozens of discordant comments. Does one super-negative review annul numerous glowing squibs? Do 10 positive reviews mean a product is likely worth buying?” Kimberly D. Kleman
Museum down the Parkway, Philadelphia
A year ago, Philadelphia public radio station WHYY launched a new hyperlocal community news site. Here’s what they’ve learned — successes and failures — since.
The sports site wants to keep its every-fan appeal while helping writers polish their skills. Justin Ellis
In its five years, iReport has evolved from a social network into a reporting platform. Megan Garber
When a call for audience input draws 6,000 responses, Yahoo’s The Lookout turned to Tumblr as a low-friction way to post reader stories. Justin Ellis
July 1, 2011
February 24, 2011
February 14, 2011
November 22, 2010