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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged WAN-IFRA (21)

Developing reliable technology for digital pay models is more important than ever. But how many newspapers will choose to buy — instead of build — their own paywall?
“The biggest challenge for the FT, we feel, lies not in its transition to digital, which can be achieved with web-savvy staff, but in the transition of the print staff to this ‘post-news’ method.”
Set aside all the talk of doom and gloom for a minute: Here are 8 real reasons to feel optimistic about the future of newspapers.
This year’s been a struggle, and there are plenty of trend lines still headed in the wrong direction. Here are the ideas and developments to watch as the news industry moves into 2014.
Newspapers’ declining hold on audience attention began long before the web came along, the Scottish newspaper consultant argues, and tablets are one of the best hopes for reclaiming it.
In the third and final part of our series on European models of news industry innovation, Ken Doctor looks at a small community publisher in Switzerland that has a local model he’s trying to spread through franchising.
In the second part of our series on European models of news industry innovation, Ken Doctor looks at a Norwegian media company that’s expanded far beyond national borders — and found revenue success with online classifieds.