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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Zachary M. Seward (10)

“We built Quartz to be a new kind of news organization. And part of that is delivering on a rapid cycle of experimentation and new products.”
Grabbing an idea from The New York Times, the business site is trying something counterintuitive with mobile traffic — adding an extra hurdle that makes it easier to offer readers alternative options.
It’s a little thing (literally!), but if news organizations want to capture the full value of their journalists’ minds, they should give them an outlet for things other than traditional articles.
Want a model for news innovation? Look to Scandinavia, where Schibsted is having more success building digital businesses than just about any of its peers. Next on its list: building a web-native TV experience.
More than 1,400 journalists, publishers, academics, and more are descending on Atlanta this week to talk shop.
The site, from the folks who bring you The Atlantic, promises an app-like experience. But there’s also risk in breaking two decades of website metaphors.
May 12, 2010
December 1, 2009