Nieman Foundation at Harvard
HOME
          
LATEST STORY
How AJ+ embraces Facebook, autoplay, and comments to make its videos stand out
ABOUT                    SUBSCRIBE
June 5, 2012, 4 p.m.
Audience & Social

Sometimes, less is more in a world of information overload

Save for “sadistic news consumers,” readers may prefer less content, not more. At least they say they do. News.me is adjusting in that direction.

Read Never

From time to time I’ll Gchat with News.me general manager Jake Levine about future-of-news things. Today I quizzed him about what he learned from Last Great Thing, a 20-day experiment in which Internet tastemakers shared one and only one great thing every day.

Every night, yesterday’s Great Thing disappeared, replaced by the new. There were no archives, “the most controversial part of the experiment by far,” wrote Levine and collaborator Justin Van Slembrouck:

Some readers were taken with the distraction-free experience of getting just one smart thing to read or view. Some of our contributors also found it refreshing to think that their posts wouldn’t necessarily be etched on the web for all time.

But other readers and contributors were less enthusiastic. Contributor Khoi Vinh felt that users were needlessly punished for not having visited the site in time to catch a given day’s post. And soon enough, we at News.me started to see some of the downsides of an archive-free site. Logistically, not providing posts with permalinks proved to be incompatible with services like Readability and Findings — a fact that a few users found irritating.

Attention information hoarders: News.me has now released an archive of all those great things, allowing you to catch up on whatever you missed. Whew, aren’t you glad you have more to read now?

I’m not. I’ve had to upgrade the RAM in my iMac to handle all of Chrome’s open tabs. And like so many others, I declared Instapaper bankruptcy months ago. (I have not yet taken the frightful step of clicking the big red Archive All button; it’s so final.) I renamed my Instapaper bookmarklet “Read Never.”

To make matters worse, I recently signed up for a Pocket account and use that to save articles because it’s so nice to have a relatively empty queue again. And when I find an article I really want to read later, I find myself saving it to both my Instapaper and Pocket queues. Absurd.

This guy went even further with something called “Instapaper Placebo”:

I don’t need a nice mobile app for reading. I don’t need a way to remove all the clutter from the page. I don’t need an online cross-platform bookmark syncing service. I just need a way of offloading all my good intentions. A way to stop hoarding links. And with less stuff to read I can make more stuff instead.

So when I receive the News.me daily email every morning, which tells me what stories my friends are talking about (kind of like a personal Fuego), I’m filled with dread. As I scan each story, I am relieved whenever I discover (a) I’ve already read it, (b) it’s something I wrote, or (c) I have no interest in it. Deleting a News.me email without having to open a single link is a good morning indeed.

I am what Levine calls a sadistic news consumer. As he said of my kind in our chat:

They’ll tell you that they want less but they actually want more.
Or they enjoy complaining about having too much to consume.

Levine’s team is employing usage data, as well as some of the lessons learned from the Last Great Thing experiment, to develop the next update to the News.me iPhone app. And the direction they’re headed is less, not more. Again, from our Gchat:

People are coming into the iPhone app and spending about 2 minutes reading a few articles.
Not 100 articles, not 50 articles, not 10 articles.
So in this latest version, we’re bringing people into an experience focused on just the top 5 most relevant articles to them, based on their social signals.

Won’t most users open the full feed, just to see what else is available? I know I would, at least at first. But maybe, after a little while, the extra tap would be enough of a disincentive. I might not be able to mark all articles on the Internet as read, but at least I can knock out this list.

It reminds me of the early days of Facebook’s News Feed, when Facebook felt so much smaller. There was a time when the News Feed limited the number of items in the stream. Remember? And the company actually polled users on whether they wanted more in their news feeds, less, about the same, or as many stories as possible. Users overwhelmingly voted for as many stories as possible. When you can have more, you want more.

This is the same reason I will eat a whole bag of Starburst, no matter how large the bag.

Levine:

I wonder what would happen if NYTimes ran that same poll…
Kevin Slavin, who sometimes advises us, said something really insightful.
He said news is like gas. It will expand to fill any space you create for it.

So Last Great Thing “was an exploration in providing an incredibly bounded set of content,” he said. As readers are overloaded with more every day, many of them — at least the ones who aren’t sadistic — may put their trust in outlets giving them less.

POSTED     June 5, 2012, 4 p.m.
SEE MORE ON Audience & Social
SHARE THIS STORY
   
Show comments  
Show tags
 
Join the 15,000 who get the freshest future-of-journalism news in our daily email.
How AJ+ embraces Facebook, autoplay, and comments to make its videos stand out
“We think a lot about whether a video works with the sound off. Do we have to subtitle it to keep the audience retention high? Do we need to use big fonts?”
“It’s like seeing your grandpa in a nightclub”: The New York Times’ challenge in building a digital brand
“Relevance is the Times’ big problem, not awareness. Plenty of people know about The New York Times. But most of them think we’re not for them.”
How The Washington Post built — and will be building on — its “Knowledge Map” feature
The Post is looking to create a database of “supplements” — categorized pieces of text and graphics that help give context around complicated news topics — and add it as a contextual layer across lots of different Post stories.
What to read next
1119
tweets
New Pew data: More Americans are getting news on Facebook and Twitter
A new study from the Pew Research Center and Knight Foundation finds that more Americans of all ages, races, genders, education levels, and incomes are using Twitter and Facebook to consume news.
797Newsonomics: The halving of America’s daily newsrooms
If you’re lucky enough to have the right deep-pocketed owner buy your paper and steady it, you’ve won the lottery. If you’re in a town whose paper is owned by the better chains, or committed local ownership, your loss will probably be mitigated. Otherwise, you’re out of luck.
698How 7 news organizations are using Slack to work better and differently
Here’s how Fusion, Vox, Quartz, Slate, the AP, The Times of London, and Thought Catalog are using Slack for workflow — and which features they wish the platform would add.
These stories are our most popular on Twitter over the past 30 days.
See all our most recent pieces ➚
Fuego is our heat-seeking Twitter bot, tracking the links the future-of-journalism crowd is talking about most on Twitter.
Here are a few of the top links Fuego’s currently watching.   Get the full Fuego ➚
Encyclo is our encyclopedia of the future of news, chronicling the key players in journalism’s evolution.
Here are a few of the entries you’ll find in Encyclo.   Get the full Encyclo ➚
Milwaukee Journal Sentinel
Amazon
PBS NewsHour
Yahoo
San Francisco Chronicle
Animal Político
Fwix
Press+
Backfence
MediaBugs
Alaska Dispatch
Publish2