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Sept. 16, 2009, 10 a.m.

Robert Picard: Is investing in social media really worth news orgs’ time?

[Our sister publication Nieman Reports is out with its latest issue, and its focus is the impact of social media on journalism. There are lots of interesting articles, and we’ll be highlighting a few here over the next few days. First up is a piece by Robert Picard on whether or not social media generates a return commensurate with the time and resources news organizations are investing. —Josh]

Judging from their widespread adoption, it’s hard to find a technology that news organizations don’t embrace. Read the Los Angeles Times on Kindle. Watch ABC News on YouTube. Leave a comment on a blog about media and marketing from the Chicago Sun-Times. Listen to a podcast of “On Science” from National Public Radio. Participate in a discussion board hosted by The Washington Post about college admissions. Receive SMS news about the Dallas Cowboys from The Dallas Morning News. Get features from Time on a PDA and tweets of breaking news from CNN.

The mantra for news organizations is to be anywhere, anytime, on any platform. But is this strategy really a good idea? In an era when the business models for news are stressed, hard thinking should be done in assessing the opportunities that various technologies present. It isn’t the time merely to be copying what others are doing.

Tough questions must be asked to figure out which of the new technologies is beneficial for journalism and the business of journalism. Is each one equally useful? What are the real costs in staff time and the operating costs to be on the various platforms? What is actually achieved for the news organization in being there? Does every news organization need to be active on all of the platforms? Finally, how can a news organization achieve optimal benefit across platforms?

The answers we find might lead to deciding which of these technologies to employ. Most importantly, the decisions reached will vary for different news enterprises based on their circumstances and needs.

Keep reading at Nieman Reports »

POSTED     Sept. 16, 2009, 10 a.m.
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