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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Craig Newmark

Craig Newmark is the founder of Craigslist and Craigconnects.
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“I predict that newsrooms will put in place and uphold formal editorial policies that demand all forms of communication — tweet, headline, article — never present falsities without first clearly stating the truth.”
“We’ll also see news organizations and social media platforms clarify that deception and disinformation, like fraud, are unethical, and that these things violate their terms of service.”
“I think people want to be effective news consumers, and they’ll take on the responsibility to become highly media literate. People don’t like being conned or lied to, but to a great extent, that’s what’s happened over the last year, particularly by disreputable sources that were amplified on social media.”
The Craigslist founder argues that even though fact checking can be time-consuming and expensive, it’s worth the investment.