Working together toward sustainable solutions

“I think people want to be effective news consumers, and they’ll take on the responsibility to become highly media literate. People don’t like being conned or lied to, but to a great extent, that’s what’s happened over the last year, particularly by disreputable sources that were amplified on social media.”

It’ll be no great surprise to read that the rapid democratization of mobile and online technology has significantly changed how information is shared and interpreted. Today, almost anyone with a phone can voice their opinion online, making it harder to know what’s accurate. When anyone can be a source, and everyone has a point of view, how do we know what’s true?

If 2017 focused on raising awareness of phony news and media manipulation, I predict that 2018 will be the year of solutions from news organizations, tech platforms, and consumers.

News organizations have been given a clear call-to-action to reaffirm the value of news to their readers. Journalism’s code of ethics needs to be updated to match the realities of today’s landscape. The 24-hour news cycle and real-time digital dissemination increase pressure on reporters and editors to get news right within shorter editorial deadlines. How news organizations respond will directly affect whether they remain relevant. Their business model — and our democracy — depend on it.

Next come the tech platforms that have played a big role in inadvertently spreading misinformation. They’ll be a major player next year as congressional scrutiny widens and more information is revealed about how platform distribution affected the 2016 presidential election. As an engineer and a proponent of new technology, I will be the first to say that the scale of media manipulation, which came to light last year, was a huge surprise, and engineers have been working hard to come up with maintainable solutions. Initial steps have been taken in 2017, and I predict that we’ll see bigger, more sustainable solutions toward removing bad actors.

Lastly, I predict that 2018 may be the year in which readers use the power of their hive-mind to ask tough questions and hold reporters’ feet to the fire, acting as an essential stress test for good journalism. This starts with understanding how to identify credible news sources. I think people want to be effective news consumers, and they’ll take on the responsibility to become highly media literate. People don’t like being conned or lied to, but to a great extent, that’s what’s happened over the last year, particularly by disreputable sources that were amplified on social media.

Media education will spread, and as purveyors of phony news continue to be exposed, more people will learn how to recognize the markers that distinguish between real and fake reporting. Once credibility is established, the next step will be for readers to differentiate between the types of media that they’re absorbing. Educated consumers will discern a news story from an opinion piece and from an advertisement. They’ll also recognize satire when they see it. With these skills available to them, readers will be equipped to understand the difference between good and bad journalism.

The good news is that we raised awareness of the misinformation issue over this past year and started the hard task of fixing it. Looking to 2018, we’ll need to build on this work to create truly sustainable solutions. The responsibility is with all of us.

Craig Newmark is the founder of craigslist and Craig Newmark Philanthropies.

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Lam Thuy Vo   Breaking free from the tyranny of the loudest

Jassim Ahmad   Thriving on change

Justin Kosslyn   The year journalists become digital security experts

Feli Sánchez   The year for guerrilla user research

Craig Newmark   Working together toward sustainable solutions

Vanessa K. DeLuca   Women’s voices take center stage

Elizabeth Jensen   Show your work

Pia Frey   Address users as individuals

Andrew Losowsky   The year of resilience

Neha Gandhi   Filler killers

Evie Nagy   Pivot to mobile video frustration

Corey Johnson   The pro-fact resistance

Alexios Mantzarlis   Moving fake news research out of the lab

Alfred Hermida   Going beyond mobile-first

Jessica Parker Gilbert   Design connects storytelling and strategy

Ruth Palmer   Risks will grow for news subjects — especially minorities

Niketa Patel   Live journalism comes of age

Mary Meehan   Real lives are at stake in rural areas

Paul Ford   Go global

Carrie Brown-Smith   Transparency finally takes off

Joyce Barnathan   It will be harder to bury the news

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Matt Carlson   Attacks on the press will get worse

Errin Haines   At the ballot, it’s time to count black women

Sam Sanders   Shine the light on ourselves

Juliette De Maeyer   A responsible press criticism

Lucas Graves   From algorithms to institutions

Basile Simon   We need better career paths for news nerds

Millie Tran and Stine Bauer Dahlberg   (Hint: It’s about your brand)

Jim Moroney   Newspapers have to be good enough for readers to pay for

Aron Pilhofer   We can’t leave the business to the business side any more

Michelle Garcia   Navigating journalistic transparency

Jesse Holcomb   Information disorder, coming to a congressional district near you

Laura E. Davis   Writing answers before you know the question

Pete Brown   Push alerts, personalized

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John Keefe   Scooped by AI

Nicholas Diakopoulos   Fortifying social media from automated inauthenticity

Michelle Ferrier   The year of the great reckoning

Helen Havlak   Keywords, not publishers, power the world’s biggest feeds

Pablo Boczkowski   The rise of skeptical reading

Tanzina Vega   It’s time for media companies to #PassTheMic

Usha Sahay   Wallets get opened

Dheerja Kaur   Fun with subscription products

Mario García   Storytelling finally adapts to mobile

Monique Judge   Letting black women tell their own stories

Mi-Ai Parrish   Blockchain and trust

Luke O'Neil   The end is already here

Sara M. Watson   Feeds will open up to new user-determined filters

Rubina Madan Fillion   Unlocking the potential of AI

José Zamora   Revenue-first journalism

Jim Brady   With the people, not just of the people

Jennifer Coogan   The future is female

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Cindy Royal   Your journalism curriculum is obsolete

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Julia B. Chan   Looking for loyalty in all the right places

Lanre Akinola   Making noise is not a strategy

Trushar Barot   The Jio-fication of India

Sydette Harry   Listen to your corner and watch for the hook

David Skok   Finding an information-life balance

Jennifer Choi   Standing up for us and for each other

Sally Lehrman   Trust comes first

Will Sommer   The year local media gets conservative

Zizi Papacharissi   Women come back

S. Mitra Kalita   The arc of news and audience

Bill Keller   A growing turn to philanthropy

Ernst-Jan Pfauth   Publishing less to give readers more

Kelsey Proud   No, no, no

Carlos Martínez de la Serna   The new journalism commons

Emma Carew Grovum   Newsroom culture becomes a priority

Kawandeep Virdee   Zines had it right all along

Adam Thomas   Sharing is caring: The year of the mentor

Sarah Marshall   Loyalty as the key performance indicator

Steve Grove   The midterms are an opportunity

Frédéric Filloux   External forces

Kim Fox   Audience teams diversify their approach

Renée Kaplan   The year of quiet adjustments (shhh)

Burt Herman   Things get real

Kinsey Wilson   Facebook and Google: Help out or pay up

Andrew Ramsammy   The year ownership mattered

Dannagal G. Young   Stop covering politics as a game

Rodney Gibbs   Tech workers turn to journalism

Vivian Schiller   Pivot to tomorrow

Marcela Donini and Thiago Herdy   Collaboration is the way forward for Brazilian journalism

Eric Nuzum   Beyond the narrative arc

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Eric Ulken   The year local publishers get smart(er) about change

Richard Tofel   The platforms’ power demands more reporters’ attention

Rachel Schallom   Better design helps differentiate opinion and news

Rodney Benson   Better, less read, and less trusted

Amy King   Let’s amplify visual voice

Yvonne Leow   The rise of video messaging

Kristen Muller   The year of the voter

Charo Henríquez   Training is an investment, not an expense

Nikki Usher   The year of The Washington Post

Heather Bryant   Building the ecosystems for collaboration

Raju Narisetti   Mirror, mirror on the wall

Mike Caulfield   Refactoring media literacy for the networked age

Ray Soto   VR reaches the next level

Emily Goligoski   Looking beyond news for inspiration

Cory Haik   Suffering from realness, pivoting to impact

Raney Aronson-Rath   Transparency is the antidote to fake news

Sam Ford   The year of investing in processes

Cristina Wilson   The year of the Instagram Story

Claire Wardle   Disinformation gets worse

Edward Roussel   Eyes, ears, and brains

Manoush Zomorodi   Self-help as a publishing strategy

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Matt Thompson   Here come the attention managers

Jake Levine   The return to now

Almar Latour   Conquering calm

Nushin Rashidian   Publishers seek ad dollar alternatives

Amie Ferris-Rotman   More female reporters abroad (please)

Nicholas Quah   Stop talking trash about young people

Alice Antheaume   Are you fluent in AI?

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Hannah Cassius   The year of the echo-chamber escapists

Amy Webb   Listen to weak signals

Debra Adams Simmons   And a woman shall lead them

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Alastair Coote   The year of self-improvement

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Caitria O'Neill   The new court of public opinion

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Gordon Crovitz   Serving readers over advertisers

Nathalie Malinarich   Peak push

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Mira Lowe   The year of the local watchdog

Borja Echevarría   TV goes digital, digital goes TV

Joanne McNeil   Gatekeeping the gatekeepers

Monika Bauerlein   The firehose of falsehood

Jamie Mottram   From pageviews to t-shirts

Dan Shanoff   You down with OTT? (Yeah, DTC)

Sue Schardt   Jump the niche

Jared Newman   Venture funding and digital news don’t mix

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Jacqui Cheng   Retailers move into content

Julia Beizer   A longer view on the pivot

Nancy Watzman   Know thy TV

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Kyle Ellis   Let’s build our way out of this

Taylor Lorenz   Social and media will split

Marie Gilot   No assholes allowed

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Ariana Tobin   Too tired to tap

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Joanne Lipman   Journalists inventing revenue streams

Dan Newman   A return to trust

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