In the (future of) news this week: Facebook, The New York Times, GigaOM, Hasselhoff? nie.mn/yrRbkW
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Nieman Journalism Lab
Nieman Journalism Lab
Pushing to the future of journalism — A project of the Nieman Foundation at Harvard

Robert Picard: Is investing in social media really worth news orgs’ time?

[Our sister publication Nieman Reports is out with its latest issue, and its focus is the impact of social media on journalism. There are lots of interesting articles, and we'll be highlighting a few here over the next few days. First up is a piece by Robert Picard on whether or not social media generates a return commensurate with the time and resources news organizations are investing. —Josh]

Judging from their widespread adoption, it’s hard to find a technology that news organizations don’t embrace. Read the Los Angeles Times on Kindle. Watch ABC News on YouTube. Leave a comment on a blog about media and marketing from the Chicago Sun-Times. Listen to a podcast of “On Science” from National Public Radio. Participate in a discussion board hosted by The Washington Post about college admissions. Receive SMS news about the Dallas Cowboys from The Dallas Morning News. Get features from Time on a PDA and tweets of breaking news from CNN.

The mantra for news organizations is to be anywhere, anytime, on any platform. But is this strategy really a good idea? In an era when the business models for news are stressed, hard thinking should be done in assessing the opportunities that various technologies present. It isn’t the time merely to be copying what others are doing.

Tough questions must be asked to figure out which of the new technologies is beneficial for journalism and the business of journalism. Is each one equally useful? What are the real costs in staff time and the operating costs to be on the various platforms? What is actually achieved for the news organization in being there? Does every news organization need to be active on all of the platforms? Finally, how can a news organization achieve optimal benefit across platforms?

The answers we find might lead to deciding which of these technologies to employ. Most importantly, the decisions reached will vary for different news enterprises based on their circumstances and needs.

Keep reading at Nieman Reports »

                                   
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Ken Doctor    February 8, 2012
In the Bay Area, in Los Angeles, in San Diego — the traditional boundaries of California journalism are shifting fast.
  • http://www.metamorphblog.com Matt Mireles

    Ahh, the dinosaur mentality.

    Ok, for one, news orgs that want to survive and grow should focus first and foremost on the user and what creates value for him or her. Señor Picard here conveniently left this small group out of his discussion. Does social media create value for users? Clearly. As evidence, Facebook just grew to 300mil users. See also Twitter’s skyrocketing growth.

    The question then becomes two-fold: 1) Can we––and how do we––– monetize the value that we create for users by participating in social media? 2) What happens if we don’t participate in social media? Does our competition––direct and indirect––eat our market share?

    Secondly, what planet do you live on?? How could a modern news organization NOT be on social media? I mean, is it really that hard to Tweet out a 140-character post including a hyperlink to a story, and then automatically syndicate that to tweet to Facebook? How the hell do you think you’ll ever penetrate the under-35 college educated demographic without social media? Does the phrase “cheap viral marketing” not mean anything to you?

    My advice to any confused old media execs out there: Ignore this guy. Embrace social media. It’s not the future; it’s the present. It may not generate much revenue now, but it’s cheap and easy to use and probably the best way to market to college educated people below the age of 35. And here’s the best part: you can “hire” a college kid as a “social media intern” and delegate the whole thing to them for free. While they’re around, have them explain how everything works to you. They swim in this stuff. It’s like breathing to them, and they are truly experts at it.