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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: March 2013

The company cut its developers loose to build the next round of apps and tools to enhance SB Nation, The Verge, and Polygon.
“Once you relate to something, chances are you are going to be interested and engaged.” Maria Balinska
Want to see when a story first reached national television news, or which network programs kept it in the limelight? This Ruby script can help.
Cheap, easy-to-use hardware is making it simple for journalists to create their own data sets. But what should they do with them?
“If you rely only on user reviews to make your purchases, you’re on your own to figure out how to synthesize dozens of discordant comments. Does one super-negative review annul numerous glowing squibs? Do 10 positive reviews mean a product is likely worth buying?” Kimberly D. Kleman
“But in conceiving of criticism as a value system for what is ‘good’ or ‘bad,’ worthy or unworthy, there is another, implicit shape ‘criticism’ can take — a celebration of the good by systematic omission of the bad.” Maria Popova