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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Richard Tofel

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“Publications whose economic survival depends entirely on giving readers what they want may shy from giving them anything they might not want, or might not like.”
“It is increasingly clear that the operation of the platforms, both from an antitrust perspective and even more importantly from the perspective of democratic governance, has received remarkably little scrutiny.”
“Where are the people getting their negative impressions of their new leader? They are getting them from the same press they say they do not trust.”
“Surely it has become clear that publishing and then fact-checking is not enough.”
“Resisting the temptation to greater profit now could go some ways to mitigating loss later.”
March 9, 2011