Nieman Foundation at Harvard
HOME
          
LATEST STORY
What journalists and independent creators can learn from each other
ABOUT                    SUBSCRIBE
March 26, 2012, 9:41 a.m.
LINK: www.newyorker.com  ➚   |   Posted by: Joshua Benton   |   March 26, 2012

Lauren Collins has a great piece in this week’s New Yorker on the outsized success of the Daily Mail, which has built the biggest online audience of any newspaper in the world. There’s a section about 80 percent into the story on their web strategy:

The site evolved on the fly. “We just decided to go hell-for-leather for ratings,” someone who was involved in the launch told me. “Anything relating to climate change, American politics, Muslims — we just chased the numbers very ruthlessly.” Traffic, at home and abroad, began to climb. By the summer of 2007, Mail Online’s traffic had risen a hundred and sixty-two per cent, to make it the U.K.’s second-largest newspaper Web site. The Drudge Report started linking to some of its stories. In 2010, it became the U.K.’s biggest newspaper Web site.

[Mail Online editor Martin Clarke] and his staff built the site by instinct. “I didn’t look at that many Web sites for design ideas,” he told me. Formally, they stuck with what they knew, developing a publishing system that allows them to put together the home page with the glue-pot flexibility of a newspaper, rather than having to slot stories into a template. The home page is hectic, with hundreds of stories competing for the reader’s attention. It is unusually long—literally, like a scroll—as are its headlines. (Both tactics help to bolster its search-engine rankings.) It uses far more pictures, and in larger sizes, than its competitors. “The site breaks all so-called ‘usability rules,'” Clarke said. “It’s user-friendly for normal people, not for Internet fanatics.”

Clarke also responds to criticisms of the Mail’s aggregation practices.

Show tags
 
Join the 60,000 who get the freshest future-of-journalism news in our daily email.
What journalists and independent creators can learn from each other
“The question is not about the topics but how you approach the topics.”
Deepfake detection improves when using algorithms that are more aware of demographic diversity
“Our research addresses deepfake detection algorithms’ fairness, rather than just attempting to balance the data. It offers a new approach to algorithm design that considers demographic fairness as a core aspect.”
What it takes to run a metro newspaper in the digital era, according to four top editors
“People will pay you to make their lives easier, even when it comes to telling them which burrito to eat.”