Nieman Foundation at Harvard
PressPad, an attempt to bring some class diversity to posh British journalism, is shutting down
ABOUT                    SUBSCRIBE
Jan. 8, 2019, 9:07 a.m.
Aggregation & Discovery

Local public meetings are a scrape and a tap away, on City Bureau’s Documenters tool

“The goal is not to produce content for media outlets. It’s to repair broken bridges with local government, to get people to the meetings, get their voices heard, and figure out the line between where the active citizen and journalist is.”

Public meetings — now there’s an app for that.

We’ve seen relationships between news organizations and news consumers expand from tossing in a few bucks for a subscription to chipping in a few more for the journalistic mission to even volunteering their services in support of the news cause. City Bureau’s Documenters program has taken another tack, coaching and paying $15/hour to residents to attend and record notes from public meetings to build a stronger public record — and asking volunteer civic coders to help construct its scraping system.

Now its tool for scraping, tracking, and documenting meetings is centralized and accessible for anyone else who wants to use it — but the journalists are still trying to figure out the best way to incorporate it into newsroom workflows.

“We’re able to source that information and summarize it and package it in a way that allows organizations to get at it earlier, when people can still attend a meeting, call a mayor, convene a group of their block club around an issue,” Darryl Holliday, City Bureau’s cofounder, said. (City Bureau is supported by organizations like the MacArthur Foundation, individual donors, and its Press Club membership, for which I pay $8/month.)

Here’s what the tool looks like (on desktop — go to to poke around:

The Documenters tool could help City Bureau — fresh off its first year of a pilot in Detroit — expand its approach beyond Chicago and the Midwest. The organization spent 2018 working with public radio station WDET and nonprofit civic engagement group Citizen Detroit to test Documenters in another city, gathering 41 applicants and ultimately 11 Detroiters in the field recording 12 education-related public meetings over two months. (I noted last year that the Chicago Documenters had only recorded three dozen meetings in two years, though they’d garnered 300 participants.)

Holliday and Michelle Srbinovich, WDET’s general manager, had warned of meeting fatigue among the city’s residents. But Candice Fortman, WDET’s marketing and engagement manager, who spearheaded the partnership, said the battle was “meeting fatigue without any noticeable solutions. I don’t think that people are not motivated to go to meetings; I think they’re motivated to go to meetings when they understand the purpose of them and they also understand what action they can take after coming out of them. For Documenters, their action is to go back home and complete the notes.”

In addition to the app, City Bureau is developing a weekly watchdog newsletter of news tips from the scraping and documenting compiled by a local reporter on a contract basis — and will potentially charge for it. The scrapers, though, are open source.

Vassillis Jacobs, a senior policy associate at Citizen Detroit, worked on his organization’s Observers program, a Detroit predecessor to Documenters that started about a year ago. They helped about a dozen residents find and attend public meetings of interest to them— without pay, as volunteers. Citizen Detroit wasn’t on the first grant but was introduced to City Bureau by the Knight Foundation as a common funder and shepherded some of its Observers to the Documenters program.

Detroit Documenters have an average age of 37 and many came on board because they were familiar with WDET, Fortman said. Eleanore Catolico is in her 20s and moved to Detroit, and her home state, in April after spending ten years in Chicago and getting involved with City Bureau in 2015. She has a day job outside of journalism and freelances on the side but went to a charter school board budget meeting in October as a Documenter.

“It’s a great outlet for me to get engaged and involved in a capacity where I feel safe and supported to learn more about politics and be more engaged, without feeling self-conscious that I’m still learning,” she told me. “I grew up in Michigan, and growing up I heard ‘you stay in the suburbs’…. There’s still a very strong anti-Detroit bias that’s percolating. The work of Documenters is working to subvert that.”

WDET, City Bureau, and Citizen Detroit recently were awarded a $76,000 grant from the Community Foundation of Southeast Michigan to continue Documenters in 2019. But as the first traditional newsroom partner, WDET is still sussing out how to use the Documenters’ efforts as part of its 12-person news operation.

“Will there be a reporter in your newsroom working directly with the content that comes out of those notes? Is there a commitment to using those notes in a way that informs your reporting in any way? Is it a project of your newsroom or is a part of your newsroom?” Fortman said, suggesting questions other news organizations can consider with Documenters. For WDET, “it is a project of our newsroom.”

That fluctuation, Holliday, said, is intentional — Documenters isn’t supposed to be all about the benefit to the news outlet: “The goal is not to produce content for media outlets. It’s to repair broken bridges with local government, to get people to the meetings, get their voices heard, and figure out the line between where the active citizen and journalist is.”

The program also helps remind those leading the public meetings that someone’s watching: “Somebody went to a charter school board meeting — rarely do the public go to those — and the board was very concerned where the information would go,” Jacobs said. “We had other boards that were offering water, asking if you’re comfortable, [and] one even asked an Observer to come sit at the table to be part of the discussion.”


POSTED     Jan. 8, 2019, 9:07 a.m.
SEE MORE ON Aggregation & Discovery
Show tags
Join the 60,000 who get the freshest future-of-journalism news in our daily email.
PressPad, an attempt to bring some class diversity to posh British journalism, is shutting down
“While there is even more need for this intervention than when we began the project, the initiative needs more resources than the current team can provide.”
Is the Texas Tribune an example or an exception? A conversation with Evan Smith about earned income
“I think risk aversion is the thing that’s killing our business right now.”
The California Journalism Preservation Act would do more harm than good. Here’s how the state might better help news
“If there are resources to be put to work, we must ask where those resources should come from, who should receive them, and on what basis they should be distributed.”