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July 28, 2014, 2:17 p.m.
Mobile & Apps
LINK: twitter.com  ➚   |   Posted by: Joshua Benton   |   July 28, 2014

If you’re the kind of person who reads Nieman Lab, you’re probably already sick of hearing terms like “mobile first” and “mobile majority.” Web traffic, including news traffic, is shifting from desktops and laptops to tablets and smartphones — particularly phones. For years, many news organizations viewed mobile as a weird adjunct of the “real” digital product, the one they saw on their screens at their desk; a generation of terrible mobile websites followed.

The trend lines are all going to mobile, and many (most?) news outlets are still behind. But a few others have gone in the other direction, with redesigns built for mobile first that, if we’re being honest, look kinda bad on bigger screens. NBC News, Sports Illustrated, Slate, The Wire, The Dallas Morning News’ (now dead) “premium” site: Reasonable people can disagree, but their hamburger-button-laden, box-and-overlay-choked recent redesigns seem to make more sense on your iPhone than your iMac.

It’s a tough balance: On one hand, news sites have a lot of catching up to do on mobile. On the other, desktops and laptops aren’t going away any time soon, at least for one key market segment: people who spend their work days in front of a computer. Out of the office, yes, phones and tablets rule, and their lead will continue to grow. But the rise of the workplace as a place to read news has been one of the defining trends for online news, and most every news site still seeks peak audience during work hours Monday to Friday.

I have a hard time getting too passionate about making that it’s-too-soon case — the overall trendline to mobile is still pretty overwhelming — but it is worth noting that (a) peak online news reading time is likely to remain traditional work hours, and (b) most people who are currently looking at a computer during those hours will likely keep doing so for quite a while. (Tim Cook may do 80 percent of his office work on a tablet, but slipping iPad sales would seem to indicate he’s an understandable edge case in a corporate environment.)

The result could be a more bifurcated market, not a scenario where online news is, say, 85 percent mobile in three years. (There may not be too much more evening-and-weekend laptop traffic left to bleed off; I suspect most of that has already switched to phones and tablets.)

This was prompted by this set of tweets started by Wolfgang Blau, director of digital strategy at The Guardian and previously online editor of Die Zeit in Germany.

That’s that difficult balance: building for mobile growth, making it a top priority, but doing it without underserving the 9-to-5 audience that’ll probably be looking at a big screen for some years to come.

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LINK: reporterslab.org  ➚   |   Posted by: Joshua Benton   |   January 20, 2015

A new census from Duke’s Reporters’ Lab says that fact-checking sites are on the rise worldwide:

The 2015 Fact-Checking Census from the Duke Reporters’ Lab found 89 that have been active in the past few years and 64 that are active today. That’s up from 59 total/44 active when we did our last count in May 2014. (We include inactive sites in our total count because sites come and go with election cycles. Some news organizations and journalism NGOs only fact-check during election years.)

Bill Adair, who runs the Reporters’ Lab, used to run PolitiFact — hence his interest.

The survey also found that the use of true/false ratings scales was on the rise, though “Pants On Fire” hasn’t become the universal synonym for lying:

Many rating systems use a true to false scale while others have devised more creative names. For example, ratings for the European site FactCheckEU include “Rather Daft” and “Insane Whopper.” Canada’s Baloney Meter rates statements from “No Baloney” to “Full of Baloney.”

There’s also True to Huckster Propaganda, True to Rubbish, Verdadero to Ridículo, and an array of Pinocchios.

The full list of sites is here.

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You may remember a year ago I posted this short piece that detailed the decline of free daily newspapers in Europe. (“Remember how, a few years ago, some thought that Metro and others of its free ilk would sweep into the space paid dailies were leaving behind? It didn’t work out exactly that way.”) I included this chart by Piet Bakker, perhaps the world’s top analyst of free newspapers:

free-newspapers-chart-piet-bakker

Another year, another chart: Bakker has just updated with 2013 data:

free-dailies-europe-1995-2013-piet-bakker

In other words, more of the same. WAN-IFRA did a brief email interview with Bakker about the state of affairs:

Since free dailies have only one source of income — advertising — the economic crisis hit this sector harder than other print media. Apart from that, there is a general decline in print circulation, probably because younger generations don’t use print that often. This generation was always rather interested in free dailies but now increasingly uses mobile phones during the time that they used to read a free newspaper. And just before the crisis, many free titles were launched (in 2005-2007), which resulted in fierce competition among free papers, hurting the business model even more.

Bakker is also reviewing the situation for free dailies across the world in a 67-part series — the man has stamina! So far, he’s run through Albania, Andorra, Austria, Belgium, Bulgaria, Croatia, the Czech Republic, and Denmark. (Estonians: Get ready!) He expects to finish Europe by mid-February, then move to the rest of the world.

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LINK: betasurvey.com  ➚   |   Posted by: Joshua Benton   |   January 15, 2015

nytimes-logoFor two decades, The New York Times has had a reader insight panel — a subset of its audience that it occasionally surveys to “better understand the reading habits, lifestyles and interests of Times readers. (They’re far from alone in this; here’s The Washington Post’s, for instance.) If you’re on it, as I am, you get occasional questions about whether you read a certain section, whether you’d be interested in a particular new Times product, and so on.

But now the Times is using its reader panel for journalistic purposes. For the first time, the results will be published in The New York Times Magazine. I got an email earlier this week under the name of new magazine editor Jake Silverstein (emphasis mine):

Dear New York Times Reader Insight Panel Member,

Whether you are a new Insight Panel member, or have been with us for years, we want to thank you for the invaluable feedback you provide as valued New York Times reader.

Today we have a very special survey. For the first time, results of this Readers Insight Panel survey will be published in The New York Times Sunday Magazine.

The survey covers a number of topics, but it’s all about you. Please note that some of the questions are very personal. In these instances we have provided a “Prefer not to answer” option. If, at any point during the survey, you feel that the questions are too personal, please feel free to stop and close out of it completely. We understand if you are not comfortable answering any or all of our questions. As with all NYT Reader Insight Panel surveys, all answers are strictly confidential. Answers will be reported in the magazine only in aggregate.

The survey should take about 10 minutes to complete. Just click on the link below or copy and paste the URL into your browser.

[link omitted]

Thank you very much for participating in our survey.

Sincerely,

Jake Silverstein
Editor, The New York Times Sunday Magazine

I won’t spoil the future reveal of this package for the magazine, other than to note that among the questions were “Who is the best American President ever?,” “Do you have any close friends of a different political party?,” “Have you ever had dinner with your neighbors?,” and “Let’s say you are at a party and people are talking about a particular book that everyone has read except for you. Do you admit you haven’t read it, or do you fake it?”

(Oh, and “Do you believe in God?”)

But I did want to note it as an example of a business-side operation (reader research) and editorial working together, in a way that shouldn’t anger any but the most vitriolic church/state scolds. Why engage an outside polling operation to find out what your readers think — when you’ve already built one in house? The Times’ Innovation report specifically called for more of this sort of collaboration:

The very first step, however, should be a deliberate push to abandon our current metaphors of choice — “The Wall” and “Church and State” — which project an enduring need for division. Increased collaboration, done right, does not present any threat to our values of journalistic independence…

We have an army of colleagues who are committed to helping deliver cutting-edge journalism and growing our audience. [For example?] The Analytics groups use data to learn about our readers’ changing habits as well as the effectiveness of our advertising and marketing. They also gather direct feedback from our readers about what they want from our apps and websites. This group translates those needs for Product and Design.

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Since its launch in 2012, the Solutions Journalism Network has worked with dozens of newsrooms by holding training workshops, helping journalists on individual stories, organizing longterm partnerships, and more.

Today though, SJN is taking its particular brand of journalism to the journalistic masses with the release of a 48-page guide on how to use the solutions journalism method at all stages of reporting a story, from pitching an editor to promoting a finished piece on social media.

Solutions journalism calls for reporters to showcase potential solutions along with the problems they’re reporting on as a way to produce more informative and impactful stories. As the report puts it:

It is increasingly inadequate for journalists to simply note what’s wrong and hope for society to create better laws or provide proper oversight. The world’s problems are just too complex and fast-changing. People must learn about credible examples of responses to problems in order to become empowered, discerning actors capable of shaping a better society. In this context, journalism must augment its traditional role, spotlighting adaptive responses to entrenched social ills.

SJN has previously published tools for practicing solutions journalism on its website, but the new guide, which can be downloaded as a PDF, is meant to be a more comprehensive document that can “answer some of the most common doubts journalists have about this practice — like how to write about failure in a solutions — oriented way.”

The guide gives point-by-point explanations for how to identify what makes a good solutions journalism story, the best way to pitch an editor, the types of questions to ask sources, and how to approach writing a story. There are also annotated stories from The New York Times, The Seattle Times, PRI’s The World, and Kaiser Health News that highlight how the pieces demonstrate solutions journalism.

Here’s a link to the full report.

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Yesterday, CNN announced that it had struck a deal with the feds that represents some progress for those interested in using drones for journalism:

CNN has entered into a Cooperative Research and Development Agreement (CRDA) with the Federal Aviation Administration to advance efforts to integrate Unmanned Aerial Vehicles (UAVs) into newsgathering and reporting.

The cooperation arrangement will integrate efforts from CNN’s existing research partnership with the Georgia Tech Research Institute (GTRI). Coordination between and among CNN, GTRI and the FAA has already begun. The FAA will use data collected from this initiative to formulate a framework for various types of UAVs to be safely integrated into newsgathering operations.

Some folks reported on this as if it meant you’d be seeing CNN drone footage any day now. (“After months of studying drones as a news reporting tool, CNN just struck a deal with the Federal Aviation Administration today, meaning lots of eye-in-the-sky Wolf Blitzer segments are forthcoming.” “Drones are going to help CNN bring you the news.” “CNN gets go-ahead to use drones in newsgathering.”) But Matt Waite and other drone journalism aficionados cautioned that the deal isn’t as broad as some are making it seem:

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