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Aug. 14, 2014, 5:04 p.m.
Audience & Social
LINK: medium.com  ➚   |   Posted by: Caroline O'Donovan   |   August 14, 2014

In a piece posted to The Message collection on Medium today, University of North Carolina professor Zeynep Tufekci reveals how issues of net neutrality are altering the news coming out of Ferguson, Mo.

First, Tufekci compares how the story is unfolding on different platforms. While Twitter catapulted Ferguson into the national media, she says, Facebook’s algorithms obscured what was happening in Missouri early on. She goes on to illustrate how algorithms on social sites control the way a news story is brought to our attention.

This isn’t about Facebook per se—maybe it will do a good job, maybe not—but the fact that algorithmic filtering, as a layer, controls what you see on the Internet. Net neutrality (or lack thereof) will be yet another layer determining this. This will come on top of existing inequalities in attention, coverage and control.

Twitter was also affected by algorithmic filtering. “Ferguson” did not trend in the US on Twitter but it did trend locally. So, there were fewer chances for people not already following the news to see it on their “trending” bar. Why? Almost certainly because there was already national, simmering discussion for many days and Twitter’s trending algorithm (term frequency inverse document frequency based) rewards spikes… So, as people in localities who had not been talking a lot about Ferguson started to mention it, it trended there though the national build-up in the last five days penalized Ferguson.

Algorithms have consequences.

Tufekci goes on to imagine a near future in which control over Internet access is used to control media coverage of breaking news stories like this one. For example, livestreams of protests require high-speed Internet connections, and in California, legislation that would make it easier to disable smartphones remotely is being considered.

The issue of access to devices and the network is poignantly underscored by the arrest of two reporters who were charging their phones and using the Internet at a Ferguson McDonald’s. Quartz’s Adam Epstein writes today about how the fast and free connection at the fast food chain has an unintentionally democratizing effect — when news is breaking, free Internet has the power to bring people together in unusual places.

Writes Tufekci:

I hope that in the coming days, there will be a lot written about race in America, about militarization of police departments, lack of living wage jobs in large geographic swaths of the country.

But keep in mind, Ferguson is also a net neutrality issue. It’s also an algorithmic filtering issue. How the internet is run, governed and filtered is a human rights issue.

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LINK: medium.com  ➚   |   Posted by: Joseph Lichterman   |   September 30, 2014

Today De Correspondent, the crowdfunded Dutch news site, celebrates its one-year anniversary. (We’ve covered De Correspondent a few times since the site began fundraising last year.) Ernst-Jan Pfauth, the site’s publisher, published a piece on Medium sharing what they’ve accomplished and some lessons they’ve learned since they published their first stories a year ago today.

A subscription to De Correspondent costs €60 ($76) annually, and Pfauth wrote that about 60 percent of the site’s original 18,933 funders have already renewed their subscriptions. As of Sept. 23, De Correspondent had 37,057 members — multiply that by the €60 cost of a membership and you get €2.2 million ($2.77 million). It says it’s received 4.5 million unique visitors in its first year. (Including two from North Korea!)

DeCorrespondentMembership

To try and incentivize members to renew their subscriptions, De Correspondent put together two reports detailing the site’s finances and also the impact of its journalism in the past year. (They’re both in Dutch.)

DeCorrespondentChart

About 53 percent of every €60 membership was spent on salaries for De Correspondent’s 15 full-time staffers and its network of freelancers. The next largest expenditure: taxes, accounting for 17.4 percent of its costs.

The level of detail De Correspondent provides its members in explaining how it spends their money and the projects it undertakes — one of the site’s journalists, for example, wrote a book that originated with stories written for the site and that De Correspondent published — is part of its philosophy for what a crowdfunded news organization should look like. Pfauth summarized that philosophy on Medium:

1. Explain how you spend your members’ money;
2. Encourage journalists to work together with members;
3. Your members are your best ambassadors;
4. Reach out to people who already like you;
5. Think beyond your platform when it comes to publishing your stories.

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LINK: next.theguardian.com  ➚   |   Posted by: Joshua Benton   |   September 29, 2014

The Guardian has a new setup for its liveblogs that aims to fix some of their eternal problems — chief among them that they’re great for in-the-moment following along, but cryptic and unnavigable after the fact:

Paul Owen, who is responsible for the Guardian’s UK live blogs, said: “Once live blogs have been going for more than an hour or two, it becomes difficult for a new reader to start reading; by that point the live blog has often become rather long and unwieldy.

“For a while we have asked the live bloggers to periodically add bullet-point summaries of key events – say at the beginning of the blog, half way through the day, and when wrapping up. But these only really help if the new reader starts reading the blog soon after a summary has been published.

“So we hope pulling up key events into a clickable list at the top or top left of each live blog will now help readers navigate through a live blog at whatever point they choose to join it. Summaries will remain too, though.”

You can see an example of the new look here. I rather like it; the commenters under that post don’t.

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Capital New York give us a look at The New York Times’ native advertising business in a profile of Meredith Kopit Levien, its executive vice president for advertising, and it appears to be growing. Since launching earlier this year, it’s struck deals with 32 different brands — from Netflix to Thomson Reuters — to create ads that cost from $25,000 to more than $200,000 just to create.

And the Times’ in-house content studio, T Brand Studio, is up to a staff of 16 — up from nine when my colleague Justin Ellis wrote about the Times’ approach native advertising in June.

The build up of the Times’ native advertising capacity is part of a larger overhaul of its advertising department that began when Levien took over as the executive vice president for advertising in July 2013. She’s replaced about one-third of the current staff with new hires, bringing on more than 80 staffers. Of those who left, about half were offered buyouts or early retirement, “a move that some interpreted as a way of nudging older employees out the door,” Capital writes.

Print continues to generate most of the Times’ advertising revenue, but with its continued emphasis on native and digital advertising, especially video, Levian said she’s optimistic: “We’re certainly not going to put up a victory banner yet, but we are beginning to find our way into what feels like a sustainable path toward growing the digital business.”

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LINK: speakerdeck.com  ➚   |   Posted by: Joshua Benton   |   September 23, 2014

Page speed is an underrated part of user experience. A fast website is a website readers will return to more often and feel better about using. (Add WPO to SEO and SMO in your mental acronym storage case.)

We’ve shared before about efforts at The Guardian and The New York Times to get faster, and now we’ve got a new slide deck from Times developer Eitan Koningsburg on the sometimes counterintuitive things they’ve done to speed up NYTimes.com (including the earlier [thanks, Allen] strange-sounding-to-me use of an intentional blocking script to load ads better):

The current mantra in performance thinking is “Tools not Rules.” The premise is simple: The path to faster websites is not only about fast requests, but how they interact with paints, animations, and script execution. But tools are only part of the solution. What The New York Times discovered is that performance is about truly understanding your product and users, and the sum total of your site. Following this approach can lead to surprising results.

The New York Times underwent a major redesign that involved a rewrite of the entire technology stack. The Product team not only bought into the idea that performance should be a goal, but mandated that it be part of the product’s success. While we implemented many of the community’s best practices, our biggest wins were a little surprising, and at first glance, counter to community best practices. Front-end software architect Eitan Koningsburg covers those changes, what worked, what didn’t, and how we got there.

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Is Aaron Kushner thinking of getting out of L.A.? The owner and publisher of the Orange County Register and the Los Angeles Register told an audience at the Portada Hispanic Advertising and Media Conference he’ll be considering the paper’s future:

Aaron Kushner, CEO of Freedom Communications, said that he will evaluate “in the next few weeks” whether the Los Angeles Register has a viable future as a daily. The Los Angeles Register was launched in April of this year in the Los Angeles, CA market, where it competes with other dailies including the Los Angeles Times. Kushner’s comments, which were made during an on-stage interview conducted by Portada publisher Marcos Baer during Portada’s 8th Annual Hispanic Advertising and Media Conference, are the first explicit references by Freedom Communications CEO about the possibility of discontinuing daily publication of the Los Angeles Register.

The paper’s had a rocky existence so far, and the timing of Kushner’s remarks will probably only fuel rumors about the fate of the paper. The Los Angeles Register debuted in April, but by June Freedom had instituted a company-wide furlough program and was offering voluntary buyout packages.

Of course, evaluating can mean a lot of things. But that Kushner would say he’s evaluating the status of the L.A. paper, rather than praising the investment, chastising critics, or trying to stoke an old-fashioned newspaper war, is no small sign. Kushner also told the crowd Freedom Communications’ weekly papers, along with dailies like the OC Register and The Press Enterprise are responsible for “low single-digit revenue growth rate” at the company.

Update, 9/23: Well, that was quick:

The Los Angeles Register, which launched in April as part Aaron Kushner’s bold bet on print newspapers, will cease publication, effective immediately.

Orange County Register co-owner Aaron Kushner announced the decision Monday night in a memo sent to employees.

“Pundits and local competitors who have closely followed our entry into Los Angeles will be quick to criticize our decision to launch a new newspaper and they will say that we failed,” said the memo, signed by Kushner and his Freedom Communications co-owner Eric Spitz.

“We believe, the true definition of failure is not taking bold steps toward growth.”

The memo hints at layoffs, but provided no specific details.

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